1 Introduction – This Privacy Policy provides information on how CREW UK Holdings Limited (also referred to as “us” or “we”) uses your personal data relating to the Website and its services. CREW UK Holdings Limited company number is 13855957 (England) and registered address is The Mill House, Court Farm, Church Lane, Norton, Worcester, England. WR5 2PS.

2 Commitment to Privacy We are committed to safeguarding and respecting your privacy at all times. We will only use the information that you have supplied to us in the application form for direct use on your profile page. This policy sets out how we collect personal data and how we will use and treat your personal information. We will do this in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

3 Information We Collect from You We collect personal data from you directly for two reasons:
a) It enables us to process your application form and get all the correct details onto your profile page such as your name, telephone number, and email address.
b) To provide you with up-to-date information about the Website, providing you with the best possible service.

4 Consent for Displaying Your Information By submitting your application form online, you are consenting to your personal details being displayed on your own CREW UK Holdings Limited web page.

5 Removing Personal Information If at any time you wish to remove your personal information on the Website, please contact us directly via the email address contactus@crewuk.co.uk, and we will remove it as soon as possible.
If you are unhappy with the use of your personal information on the Website, please notify us at contactus@crewuk.co.uk, and we will take appropriate action to address your concerns.

6 Revisions to the Privacy Policy We may revise this Privacy Policy at any time. Please ensure that you are aware of the current policy and the date it was published. Last updated 12/12/24

7 If you register with us, your details will be retained by us for the purposes of administering your profile account. Details we process for this purpose include: your name, phone number, email address, and job title.

8 Once your profile has been uploaded onto the Website, it will be visible to other users and visitors to the site. If you do not wish to share certain details, such as your phone number or email address, do not supply this on the application form.

9 If you visit our Website, we will log your IP address. We do not link these to personal data.

10 Using a computer analytics programme, we collect and store information that helps improve our site and services. This includes items such as the number of pages viewed, the length of each visit, and IP address.

11 If you contact us, we may keep a record of that correspondence.

12 We may use your personal data for the purpose of the following:
a) to set up your Profile page on the Website.
b) to contact you should we have any problems with your application form.
c) to check against the ‘Terms and Conditions’ of joining the Website.
d) to contact you should we hear about a suitable position for you.
e) to respond to any enquiry you make.
f) to generate statistics about users and traffic patterns.

13 CREW UK Holdings Limited keeps your information in electronic form on a secure server. The technology that we use and the security policies we implement are intended to safeguard your information from unauthorised access and improper use. If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.

14 Although we do everything in our power to prevent problems with personal information being hacked, please note that given the nature of the internet, data transmitted over our site is not completely secure from unauthorised access or misuse.

15 The site contains links to Websites which we have no control over. We are therefore not responsible for them. We would advise you to read their policies so that you understand how they use, collect and store your information.

17 Please contact us if you have problems signing into the website or updating your personal information.

18 Cookies are small text files that Websites set on your computer (or similar devices with access to the internet) when you visit a Website. These cookies sometimes store and track information about your visit. This includes:
a) If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
b) If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
c) When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
d) If you edit or publish a listing, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the listing you just edited. It expires after 1 day.

19 We currently use the third-party services of Google Analytics to analyse all traffic on the Website. The data collected states information such as how long visitors are on the site and what exactly is clicked on each visit. The information generated from this report is collected anonymously for statistical purposes only.

20 The use of your personal details within your Profile page may be accessed by other users with a view to provide you with work and networking connections. Whilst we seek to ensure that all users agree to our terms & conditions, we are not responsible for the use or misuse of your personal data.

21 However, should you encounter such misuse of your personal data by any third parties or other users, we shall (at your expense) reasonably cooperate with you in endorsing our contractual terms and conditions policy against the other user who misused your personal data.

22 We may disclose information about you to employees who are looking for crew locally.

23 In addition, we may disclose information about you:
a) To the extent that we are required by law to do so.
b) In order to establish, exercise or defend our legal rights.
c) In connection with any legal proceedings or prospective legal proceedings.
Except as provided in this privacy policy, we will not provide your information to third parties.

Legal Basis for Processing

We process your data under the following lawful bases:
a) Consent – When you provide information for your profile and agree to its public display.
b) Contractual necessity – To fulfill our obligations to you, including administering your profile and responding to inquiries.
c) Legitimate interest – For improving our services, generating anonymised statistics, and connecting members with opportunities.

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:
a) The right to access and request a copy of your data.
b) The right to rectify any inaccurate or incomplete data.
c) The right to erase your data (“right to be forgotten”).
d) The right to restrict or object to certain data processing activities.
e) The right to data portability.
f) The right to withdraw consent at any time (for processing based on consent).
To exercise these rights, contact us at contactus@crewuk.co.uk.

Use of Third-Party Tools

Your information may also be managed using trusted third-party tools like ‘Monday’ for internal administrative purposes. These tools comply with GDPR and have their own privacy safeguards in place.

Data Transfers

We may transfer your data outside the UK and European Economic Area (EEA) as our website servers are located in the United States. We are committed to ensuring that your personal data is securely handled and protected. Any transfers of your data outside the UK or EEA are conducted in compliance with applicable data protection laws, including ensuring appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

If there are any significant changes in how we handle your data or where it is stored, we will notify you and ensure all necessary safeguards are maintained.

If you have any queries about this privacy policy or our treatment in relation to your personal data, please contact us via email on our ‘contact’ page or by post:
The Mill House, Court Farm, Church Lane, Norton, Worcester, England. WR5 2PS

Last updated: 12/12/24